Shipping policy

Thank you for shopping with BoomBuy. We aim to deliver your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • All orders are processed within [1–3 BUSINESS DAYS] after payment confirmation.
  • Orders are processed only on business days (Monday to Saturday), excluding public holidays.
  • During sales, festivals, or new product launches, processing may take slightly longer.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping
  • Express Shipping (if available)
  • Cash on Delivery (COD) (if available)

The available shipping methods will be shown during checkout based on your location.

Delivery Time

Estimated delivery times are:

  • Metro Cities: [3–7 BUSINESS DAYS]
  • Other Cities & Towns: [5–10 BUSINESS DAYS]
  • Remote Areas: [7–14 BUSINESS DAYS]

Please note that these are estimated delivery times and may vary depending on your location and courier partner.

Shipping Charges

Shipping charges are calculated at checkout.

Shipping Cost: [SHIPPING COST – as mentioned while ordering]

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email and/or SMS
  • Your tracking number
  • A tracking link to monitor your shipment

Tracking information may take [12–24 HOURS] to become active after dispatch.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • Bad weather
  • Public holidays
  • High order volumes
  • Courier service delays
  • Natural disasters
  • Unforeseen circumstances beyond our control

If your order is delayed beyond the expected timeframe, please contact our support team and we'll be happy to assist you.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

BoomBuy is not responsible for delays or failed deliveries caused by:

  • Incorrect address
  • Incomplete address
  • Wrong PIN/ZIP code
  • Incorrect phone number

If you notice an error, contact us immediately at [SUPPORT EMAIL] before your order is shipped.

Failed Delivery Attempts

Our courier partner may attempt delivery [2–3 TIMES].

If delivery cannot be completed due to customer unavailability or incorrect information, the package may be returned to us. Additional shipping charges may apply for re-shipment.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit:

  1. Contact us within [48 HOURS] of delivery or the expected delivery date.
  2. Include your order number and photos (if applicable).
  3. We will investigate the issue with the courier partner and provide an appropriate resolution.

International Shipping

[Currently, we only ship within India.]

OR

[We offer international shipping to selected countries.]

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • VAT/GST
  • Other local charges

These charges are determined by your country's customs authorities and are not included in your order total.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: boombuyshopp@gmail.com
Business Hours: [MONDAY–SATURDAY | 10:00 AM – 6:00 PM]